Shipping policy

Shipping Policy

Thank you for shopping with Walkie4She! Below are the details of our shipping policy to ensure a smooth and transparent process for our customers in Sri Lanka.

1. Shipping Timeline

1.1. Many products are offered on a pre-order basis, and production begins after the order is confirmed.
1.2. Estimated shipping times will be provided during checkout and may vary depending on production schedules.
1.3. Once your order has been shipped, you will receive a confirmation email with tracking information.

2. Shipping Costs

2.1. Shipping fees are calculated at checkout based on your location within Sri Lanka.
2.2. Free shipping may be available on some orders or during promotional periods.

3. Delivery Locations

3.1. We currently deliver only within Sri Lanka.
3.2. Delivery is available to all regions across the country, including rural and urban areas.

4. Delays and Notifications

4.1. While we aim to meet the estimated delivery timelines, delays may occur due to production schedules or external factors such as weather or transportation issues.
4.2. Any significant delays will be communicated to you promptly.

5. Damaged or Lost Shipments

5.1. If your order arrives damaged, please contact us within 7 days of receipt with photos of the package and product.
5.2. In the rare event of a lost shipment, we will work with the courier to resolve the issue.

6. Order Tracking

6.1. Once your order is shipped, you will receive a tracking number to monitor your delivery status.

7. Contact Us

For any questions or concerns about shipping, please reach out to us at walkie4she@gmail.com.